This is a template online terms and conditions document, designed for use with an online ticket booking facility. The terms and conditions assumed that the entity operating the ticket booking facility is the same entity that is providing the relevant service. The document can be used in relation to both business customers and consumers.

The template should not be used in relation to services that are subject to special regulation - for example air transport or package holidays - or give rise to special risks.

The online booking terms and conditions document is 8 pages long, including the cover page, and contains the following provisions:

(1) Introduction
(2) Interpretation
(3) Booking process
(4) The events
(5) Price and payment
(6) Warranties
(7) Venues and dates
(8) Your rights of cancellation
(9) "Cooling off" period
(10) Consumer rights
(11) Refunds
(12) Limitations and exclusions of liability
(13) Force Majeure
(14) Business customer indemnity
(15) General terms
(16) About us

See the first few sections here:

Sample Online Terms and Conditions

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