This terms of sale template is designed for the online sale and supply of products (not services) to consumers (not businesses).

The terms of sale have been designed to aid compliance with both The Electronic Commerce (EC Directive) Regulations 2002 (aka the Ecommerce Regulations) and The Consumer Protection (Distance Selling) Regulations 2000 (aka the Distance Selling Regulations). In addition, the template has been drafted to take account of the various pieces of legislation that affect all sales of goods to consumers, whether online or offline.

The Distance Selling Regulations include a general right for consumers to cancel a contract for the sale of goods entered into at a distance. The Ecommerce Regulations and the Distance Selling Regulations require that certain information be disclosed to consumers and that certain procedural requirements be met by websites selling goods to consumers. However, perhaps the greatest impact of consumer protection legislation is on the extent to which a seller can limit the warranties given and liabilities accepted under the contract.

This template is included as part of our online shop (consumers) pack.

The terms of sale template includes the following provisions:

(1) Introduction
(2) Interpretation
(3) Order process
(4) The products
(5) Price and payment
(6) Your warranties
(7) Delivery policy
(8) Risk and ownership
(9) "Cooling off" period
(10) Statutory rights
(11) Refunds
(12) Warranties
(13) Limitations and exclusions of liability
(14) General terms
(15) About us

This terms of sale document is 7 pages long (including the cover sheet) and is provided in Word (.doc) format. You can review the first few sections here:

Sample Terms of Sale

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