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Web Maintenance Agreement

Online Catalogue | Software and web services contracts | Web hosting and maintenance contracts | Web Maintenance Agreements |  Web Maintenance Agreement

Web Maintenance Agreement


Price: 40.00 (Including VAT at 20%)

We designed this website maintenance agreement template for use in relation to the provision of a wide range of website maintenance services: adding new content to websites, updates to website design and software, back-up of websites, helpdesk services, and technical support services relating to websites. You can review the first few pages of the maintenance agreement here:

Sample Website Maintenance Agreement

The website maintenance agreement is in traditional "agreement" form, and should be signed in hard copy by or on behalf of each of the parties.

The agreement is 13 pages long (including the cover sheet) and contains the following provisions:

(1) Definitions and interpretation
(2) Term
(3) Services
(4) Customer responsibilities
(5) Intellectual Property Rights
(6) Charges and payment
(7) Warranties
(8) Limitations and exclusions of liability
(9) Data protection
(10) Confidentiality
(11) Force Majeure Events
(12) Termination
(13) Effects of Termination
(14) General

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1. Web Hosting Terms (standard)
2. Web Hosting Agreement (standard)
3. Web Development Agreement (balanced)

Web Maintenance Agreement Q&A

We provide website-related support services to some of our customers, but don't want to enter into short-term contracts. Does the maintenance services contract include a clause saying that it cannot be terminated or cancelled during the first year or two?

Yes. The concept of a "minimum term" is incorporated into the termination provisions.

Can this template be used to cover development work as well as support?

The template is designed to cover minor works only. For example, the intellectual property rights provisions are not sophisticated enough to cover major works. You would be best placed to judge - taking into account both the specific provisions of the template and the nature of your business - where to draw the line between minor and major works.

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Useful Information

For more information, see:

Online Catalogue | Software and web services contracts | Web hosting and maintenance contracts | Web Maintenance Agreements |  Web Maintenance Agreement


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