| Author: | Alasdair Taylor |
| Updated: | 27 February 2023 |
| Length: | From 18 pages |
| Notes: | From 15 pages |
| Format: | MS Word (.DOCX) |
These training terms and conditions are organised around 3 distinct types of online service. First, the provision of remote teaching or training services, typically by means of a third party platform such as Zoom or MS Teams. Second, on-demand hosted or cloud services, such as streamed training videos, quizzes and educational games. Third, downloadable materials, including worksheets and other written materials.
The clauses covering teaching / training use the concept of a session during which the training will take place. Sessions may be formally timetabled or agreed ad hoc between the services provider and the client. Various optional clauses are included covering the cancellation and rescheduling of sessions, whether at the request of the provider or the client.
The on-demand services - like the training services - may be provided directly by the services provider or may be provided using a third party platform. Under these training T&Cs, the client is granted a right to access and use the on-demand services during the term of the contract, subject to standard limitations. Under these training T&Cs, the provider does not give any availability commitments in relation to the on-demand services.
The downloadable material provisions cover the licensing of the downloads. Under the default wording, the client has rights to download, store, view and print the downloads. The client may not however publish, sell, rent, transfer or edit the downloads. Nor may the client use the downloads for any illegal purpose or to compete with the provider. Optionally, the client may be prohibited from using the downloads for any commercial purpose.
These training T&Cs come in 3 forms: business-to-business (B2B), business-to-consumer (B2C) and mixed (B2B + B2C). The latter two versions take account of consumer protection law and include a distance selling clause allowing for cancellation rights under the UK distance selling rules.
