Data protection information notice for customers

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This document will help data controllers to comply with the disclosure requirements of the EU and/or UK GDPR in relation to individual customers and customer personnel.

Author: Alasdair Taylor
Updated: 4 January 2021
Length: 7 pages
Notes: 10 pages
Format: MS Word (.DOCX)

Both the EU and UK GDPRs require that data controllers provide information to data subjects about the personal data which they collect and process. This template has been drafted to assist with the disclosure obligations in relation to individual customers and the personnel of corporate customers.

The notice lays out the different types of personal data that could be processed, and the legal basis of that proceeding in relation to each category of personal data. For example, processing may be based on consent, the performance of a contract, or legitimate interests. In this last case, the specific interests should be identified in the notice.

If data is collected from some person other than the data subject, then the method of data collection should be described. In this case, the data controller must provide the notice to the data subject "within a reasonable period after obtaining the personal data, but at the latest within one month, having regard to the specific circumstances in which the personal data are processed" (Article 14(3), GDPR).

The people to whom the data is disclosed to should also be identified in the notice, as should details of international transfers (outside the EEA/UK).

If you are looking for a single data protection notice for both your website users and your customers, you should look at our privacy policy and privacy documents rather than this notice.

  1. Introduction
  2. How we use your personal data
  3. Providing your personal data to others
  4. International transfers of your personal data
  5. Retaining and deleting personal data
  6. Security of personal data
  7. Amendments
  8. Your rights
  9. Our details
  10. Representative within the European Union
  11. Data protection officer

A copy of this data protection notice is included in each of these packs:

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