Digital marketplace website terms and conditions

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Terms and conditions for a marketplace website enabling the supply of digital products.

Author: Alasdair Taylor
Updated: 17 March 2021
Length: 22 pages
Notes: 30 pages
Format: MS Word (.DOCX)

This document, updated to reflect the core requirements of the Platform-to-Business (P2B) Regulation affecting SMEs, sets out the legal basis upon which the operator of a digital marketplace website provides access and services to users.

The basic idea of a marketplace is that the operator is not a party to the contract between the supplier of digital products and the customer. This reduces legal risks for the operator. Nonetheless, the operator will not want to take a completely "hands off" approach, as the behaviour of suppliers will directly affect the reputation of the marketplace.

Under the legal structure envisaged by these terms and conditions, the marketplace is a service provided to suppliers. The suppliers may pay for this service by way of fees or commission, or some combination of fees and commission. While customers pay suppliers for the digital products, there is no paid supply of services by the operator to the customers.

Summary licensing terms for the digital products are included in the document. In some cases you may want to use this document in conjunction with a separate licensing document, such as a EULA.


  1. Introduction
  2. Copyright notice
  3. Licence to use website
  4. Misuse of website
  5. Use on behalf of organisation
  6. Buyer registration and accounts
  7. Seller registration and accounts
  8. User login details
  9. Services for sellers
  10. Seller stores
  11. Seller listings
  12. Differentiated treatment
  13. Digital product rules
  14. Product availability
  15. Data
  16. Marketplace contracting process
  17. Digital product terms and conditions of supply
  18. Distance contracts: cancellation right
  19. Marketplace fees
  20. Payments
  21. Our role
  22. Reviews
  23. User reviews
  24. Your content: licence
  25. Rules about your content
  26. Report abuse
  27. Suspension and restriction of services
  28. Limited warranties
  29. Limitations and exclusions of liability
  30. Indemnity
  31. Termination
  32. Third party websites
  33. Trade marks
  34. Variation
  35. Assignment
  36. Severability
  37. Third party rights
  38. Entire agreement
  39. Law and jurisdiction
  40. Statutory and regulatory disclosures
  41. Our details
Average rating (1 Review):  
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Very Good
01 February 2022  | 

A very specific, thorough and well thought out document helping to cover you fully in relation to a digital online buyer/seller marketplace. Much cheaper than hiring a lawyer and I was able to edit/remove the parts I needed. Thank you!


Thanks for the review!