Domestic cleaning terms and conditions

Price:  £14.50(Inc. 20% VAT)(£12.08 Exc. VAT)

T&Cs suitable for use by B2C cleaning businesses. Unsuitable for B2B businesses.

Author: Alasdair Taylor
Updated: 13 January 2023
Length: 10 pages
Notes: 12 pages
Format: MS Word (.DOCX)

These are standard terms and conditions for the provision of domestic cleaning services, balancing simplicity, legal protection for the service provider, and the need to comply with consumer protection legislation.

Despite its simplicity, the template does include some optional and alternative provisions. For instance, it allows that charges may be specifically agreed or calculated by reference to an hourly rate. It includes an optional right for customers to cancel scheduled visits, for example on 48 hours' notice. Payment may be required in advance or in arrears.

The domestic cleaning T&Cs may be used in relation to one-off jobs, ongoing cleaning contracts, or a mixture of the two.

This template is not suitable for use in relation to business customers, as it assumes all customers will benefit from the protections afforded by consumer protection law.

  1. Definitions
  2. Term
  3. Services
  4. Customer Premises
  5. Customer obligations
  6. Charges
  7. Payments
  8. Distance and off-premises contracts: cancellation right
  9. Warranties
  10. Limitations and exclusions of liability
  11. Force Majeure Event
  12. Termination
  13. Effects of termination
  14. Status of Provider
  15. Notices
  16. Subcontracting
  17. General

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